We have come across many posts complaining Flipkart and Amazon are not delivering products in Noida, Ghaziabad and Greater Noida. Ever wondered why?
On Thursday, we found a post on Facebook citing an answer from Quora giving answers the question of why e-retailer avoid western Uttar Pradesh for cash on delivery.
Here is the post from Quora
"Well, I can answer that. I am from Amazon and so, I am going anonymous. I work with risk investigation team at Amazon.
For some reasons, the order abuse cases in these regions is higher that the Rest of India. People used to order IPhone and mention they got a Nokia model phone. They mentioned the iPhone was not working and so customer service used to initiate return and what did Amazon got in the return package, bricks, biscuit packets, cardboard pieces. It's very easy to play fraud with Amazon and Flipkart.
Our delivery boys were locked up in the bathrooms, some beaten up, for the most silly reasons ever, give me my change of 2 rupees, the POS not working, the order was late, order was not functioning.
These customers place the order just for fun using COD, the courier boy goes for the delivery and they say we did not order. Due to this, lot of logistics and Supply chain is lost.
Noida region is like Germany, they have highest fraud cases with Amazon. Educated, yet not."
So next time, before raising questions over the delivery system of these e-shopping sites, do think about their past experience!