IBM and Vodafone India on Tuesday announced a five-year agreement running into multi-million dollars where the software giant will manage IT services support for Vodafone India to facilitate a better customer engagement.
As part of the deal, the companies launched IBM Hybrid Cloud platform that will enable delivery of faster and more insightful data intelligence and support faster decision-making for Vodafone India, bringing together enterprise data and cloud-ready applications into a scalable environment that keeps data local, private and secure.
“IBM’s leading-edge capabilities will help strengthen Vodafone India’s vision of delivering differentiated client experiences,” said Vanitha Narayanan, Managing Director of IBM India, in a statement.
IBM will support Vodafone India’s IT environment transition into IBM Hybrid Cloud, allowing the company to leverage and integrate existing IT resources and data assets with private cloud environments.
“Partnering with IBM will help us enhance customer experience with intuitive capabilities and build a cost-optimized, flexible and scalable IT infrastructure,” added Vishant Vora, Director, Technology, and Network, Vodafone India.
IBM will support Vodafone India’s speed to market and improve the efficiency of its network and IT operations.