Air India has officially created a new rule to safeguard against unruly passengers by imposing a fine and also taking legal action. According to the rule, fines can be levied on unruly passengers based on how much delay they cause in the flight taking off. For delays up to 1 hour, a fine of Rs 5 lakh is applicable, delay between 1-2 hours the fine is Rs 10 lakh and for delays beyond 2 hours a fine of Rs 15 lakh will be imposed.
The recent incidence with Shiv Sena MP Ravindra Gaikwad assaulting an Air India staffer 25 times with a sandal triggered a joint response from various airlines leading to a flight ban against the errant MP.
However, the airlines were eventually forced to allow Gaikwad to fly with them once the matter reached the Parliament and other Shiv Sena MPs added pressure to lift the flight ban. As no firm protocol was in place regarding how to deal with unruly passengers, Air India was forced to cave-in and allow Gaikwad to fly with them.
Since Air India was forced to lift the flight ban, discussions had been underway on preparing a formal protocol and penalty system for unruly passengers